Privacy Policy

Effective Date: April 16, 2026 | Last Updated: April 16, 2026

1. Introduction

American Commercial Roofing (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit americancommercialroof.com (the “Site”) or use our services.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Site.

2. Information We Collect

Information you provide directly: When you fill out a contact form, request a quote, or otherwise communicate with us, we may collect:

  • Your name (first and last)
  • Email address
  • Phone number
  • Mailing or property address
  • Type of roofing inquiry (installation, repair, or other)
  • Whether you are a new or returning customer
  • Any additional details you include in your message

Information collected automatically: When you visit our Site, certain information is collected automatically, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Click behavior and scrolling patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide roofing estimates or services
  • To schedule inspections, consultations, or service appointments
  • To send marketing communications you have opted into, including SMS messages
  • To improve our website, services, and customer experience
  • To analyze site traffic and usage patterns
  • To comply with legal obligations

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and analyze how our Site is used. Below is a summary of the types of cookies we use:

Cookie Type Purpose Provider
Essential Required for basic site functionality such as page navigation and secure access WordPress
Analytics Helps us understand how visitors interact with the Site by collecting anonymous usage data Google Analytics 4 (GA4)
Functional Remembers your preferences such as language, region, or previously submitted form data WordPress, Elementor
Marketing Used to deliver relevant advertisements and track the effectiveness of marketing campaigns GoHighLevel, Google

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect your experience on our Site.

5. Third-Party Services

We use the following third-party services that may collect or process your data:

  • Google Analytics 4 (GA4): We use GA4 to analyze website traffic and visitor behavior. Google may collect data such as your IP address, browser type, and pages visited. For more information, see Google’s Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.
  • GoHighLevel: We use GoHighLevel as our customer relationship management (CRM) and marketing platform. When you submit a form on our Site, your information is stored and managed within GoHighLevel for follow-up communications, scheduling, and marketing. For more information, see GoHighLevel’s Privacy Policy.
  • WordPress and Elementor: Our Site is built on WordPress with the Elementor page builder. These platforms may set functional cookies to support site performance.

6. When We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service providers: With trusted third-party vendors who help us operate our business (e.g., CRM, analytics, hosting), under contractual obligations to protect your data
  • Legal requirements: When required by law, subpoena, or other legal process
  • Business protection: To protect the rights, property, or safety of American Commercial Roofing, our customers, or others
  • With your consent: When you have given us explicit permission to share your information

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business relationship with you, or as required by law. Contact form submissions and customer records are typically retained for the duration of our business relationship and for a reasonable period afterward for follow-up and legal compliance.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Our Site uses HTTPS encryption to protect data transmitted between your browser and our servers. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information, subject to legal obligations
  • Opt-out of marketing: Unsubscribe from marketing emails or text messages at any time (see SMS section below)
  • Cookie preferences: Adjust your browser settings to manage or block cookies

To exercise any of these rights, please contact us using the information in the Contact Us section below.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale or sharing of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To submit a request, please email us at info@americancommercialroof.com. We will respond to verifiable requests within 45 days.

11. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

12. Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) setting. There is currently no industry standard for how websites should respond to DNT signals. At this time, our Site does not respond to DNT signals, but you can manage tracking through your cookie and browser settings.

13. SMS/Text Messaging

By checking the consent box on our contact form, you agree to receive up to 2 marketing text messages per month from American Commercial Roofing at the phone number you provided. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

Your consent to receive text messages is not a condition of purchasing any goods or services from us. We will never share your phone number with third parties for their marketing purposes.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

American Commercial Roofing
919 E. Jesuit Ln
Saint Marys, KS 66536

Email: info@americancommercialroof.com
Phone: (800) 674-9535